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Customer Service
If your appliance needs repairs, our customer service
is there for you. We always find the right solution and
prevent unnecessary visits by technicians.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. You will find the
type plate with these numbers on the bottom of the
appliance. To avoid having to search for a long time
when you need it, you can enter your appliance data
and the customer support telephone number here.
Please note that a visit by a customer support
technician in case of an operating error is not free,
even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
You can rely on the manufacturer’s expertise. Rest
assured that the repair will be handled by trained
service technicians who have the original replacement
parts for your appliance.
Packaging and old appliances
The packaging of new appliances as well as old
appliances contain valuable raw materials and
recyclable components.
Please dispose of the individual parts separately,
according to type.
You can obtain information about the latest disposal
methods from your specialist dealer or from your local
government or city council.
E-Nr. FD-Nr.
Customer Service O
US
877 442 4436
toll-free