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Problem Possible Causes What To Do
Hot air from bottom Normal air flow cooling
of refrigerator motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in Food too close to the air vent •Move the food away from the air vent (near the
the refrigerator at the back of the refrigerator. controls).
Refrigerator control is set •Move the refrigerator control to a warmer
too cold. temperature setting one increment at a time.
Orange glow Defrost heater is on. •This is normal.
in the freezer
Door bins do not fit The freezer door bins are •Try to install the bins in both doors.
in the door a different size than the
refrigerator door bins.
Freezer light does Some models do not have a •Check for a semi-clear dome light shield in the freezer
not work freezer light. ceiling. If the dome is opaque white, the model does not
have a freezer light. Check for a door activated light
switch on the right side of the freezer. If there is only
a cap in place of a switch, the model does not have
a freezer light.
Light bulb burned out •See Replacing the light bulbs.
or loose.
Controls do not light up Some models do not have •If you can read white numbers on the control setting,
lighted controls. the model does not have lighted controls.
Refrigerator light bulb burned •See Replacing the light bulbs.
out or loose.
Water has poor Water dispenser has not been •Dispense water until all water in system is
taste/odor used for a long time. replenished.
Water in first glass Normal when refrigerator •Wait 24 hours for the refrigerator to completely
is warm is first installed. cool down.
Water dispenser has not been •Dispense water until all water is system is
used for a long time. replenished.
Water system has been drained. •Allow several hours for replenished supply to chill.
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