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Before you call for service…
Problem Possible Causes What To Do
Fan noise The convection fan may turn • This is normal. To maximize cooking evenness, the
on and off automatically. fan is designed to operate in both directions with a
pause in between.
Convection fan Preheat temperature • Fan will start automatically once the preheat
not working not reached. temperature is reached.
Drawer does not slide The drawer is out of alignment. • Fully extend the drawer and push it all the way in.
smoothly or drags See the Care and cleaning of the range section.
Drawer is overloaded or load • Reduce weight. Redistribute drawer contents.
is unbalanced.
Lower oven drawer A fuse in your home may be • Replace the fuse or reset the circuit breaker.
will not work blown or the circuit breaker
tripped.
The upper oven is self-cleaning. • Wait for the self-clean cycle to finish and the oven
to cool.
Controls improperly set. • See the Lower oven drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.
lower oven drawer
Oven drawer not fully closed. • Push drawer in until latch engages.
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