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Problem Possible Causes What To Do
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate • See A white film on glassware, dishware and the interior in this
free detergent Troubleshooting section.
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub Wrong detergent • Use only automatic dishwasher detergents to avoid sudsing. Cascade
®
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Open the door, press and hold Start for 3 seconds, and close the door.
Rinse agent was spilled • Always wipe up rinse agent spills immediately.
Detergent left in Dishes or utensils are blocking • Reposition the dishes, so the water from the lower spray arm can flush
dispenser cups the detergent cup the detergent cup. See the Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the dishwasher
section.
• Don’t place large bowls or pots directly under the detergent dispenser.
Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
marks on dishes rubbed against dishes
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is at least 120°F.
• Select Heated Dry.
• Use Wash Temp Boost or Boost Temp option.
• Select a higher cycle, such as Wash
Temp Sani,
Sanitize Temp or Heavy.
Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required.
Additional drying time is needed • Leave door closed after the Clean light appears to allow the fan to run an
additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
Control panel responded Door may not be completely • Make sure the door is firmly closed.
to inputs but dishwasher closed
never filled with water
Water valve may be turned off • Make sure water valve (usually located under the sink) is turned on.
Flood float may be stuck • Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that
looks like a salt shaker. Replace the filter.
Stained tub interior :KLWHILOPRQLQVLGHVXUIDFH³ • GE recommends Cascade
®
Complete Rinse Aid to help prevent hard water
hard water minerals mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information. Alternatively, purchase Lemi Shine and follow
the directions on the label.
Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped the circuit.
Power is turned off • In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked • Unlock control panel. See the Getting started section.
Possible leak is detected • Some models are equipped with leak detection and the cycle will be cancelled if
a leak is detected. The display will show “LEAK DETECTED”. Call for service.
Proper Start sequence was • See the Using the dishwasher section.
not followed
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