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Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Before you call for service…
14
Problem Possible Causes What To Do
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is at least 49°C (120°F).
• Select HEAT DRY.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or COOKWARE.
Rinse agent dispenser is empty • Check the rinse agent dispenser and fill as required.
Control panel responded Door latch may not be properly • Make sure the door is firmly closed.
to inputs but dishwasher seated
never filled with water
Water valve may be turned off • Make sure water valve (usually located under the sink) is turned on.
Stained tub interior Some tomato-based foods can • Use of the RINSE ONLY cycle after adding the dish to the load
cause reddish stains can decrease the level of staining. GE recommends Cascade
®
Plastic Booster to help remove these types of stains.
Tea or coffee stains • Remove the stain by hand, using a solution of 120 ml (1/2 cup) bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can
• A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface— • GE recommends rinse agents to help prevent hard water mineral
hard water minerals deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped the circuit.
Power is turned off • In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked • Unlock control panel. See page 5.
Reboot your control • Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
Control panel lights Time too long between • Each pad must be touched within 30 seconds of the others.
go off when you’re touching of selected pads To relight, touch any pad again, or unlock and relatch door.
setting controls
Water standing in This is normal • A small amount of clean water around the outlet on the tub
the bottom of the tub bottom at the back of the tub keeps the water seal lubricated.
Water won’t pump Drain is clogged • If you have an air gap, clean it. See page 12.
out of the tub
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Steam This is normal • Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
Sanitized light does The door was opened and the • Do not interrupt the cycle anytime during or after main wash.
not illuminate at the cycle was interrupted during
end of the cycle or after the main wash portion
(Anti-Bacteria
The incoming water • Raise the water heater temperature to between 49°C and 60°C (120°F
cycle only)
temperature was too low and 140°F).
Noise Normal operating sounds • These are all normal. No action is required.
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Drain pump sounds during
pump out
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates dishwasher racks section.