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Problem Possible Causes What To Do/Explanation
DISPLAY
The display is blank The clock display has • Check the OPTIONS menu for clock
been turned off. display settings. Turn the display on.
“Control Panel The control has • Press and hold CLEAR/OFF for about
LOCKED” appears been locked. 3 seconds to unlock the control.
in display
Control display is Clock is not set. • Set the clock.
lighted yet oven
Door not securely closed. • Open the door and close securely.
will not start
START/PAUSE button • Press START/PAUSE.
not pressed after entering
cooking selection.
Another selection already • Press CLEAR/OFF.
entered in oven and
CLEAR/OFF button not
pressed to cancel it.
Size, quantity, or cooking • Make sure you have entered cooking
time not entered after time after selecting.
selecting VEGETABLES
(FRESH, FROZEN, CANNED),
BACON, DEFROST-TIME
or TIME COOK.
CLEAR/OFF was pressed • Reset cooking program and press
accidentally. START/PAUSE.
Food weight not entered • Make sure you have entered food
after selecting weight after selecting DEFROST-
DEFROST-AUTO. AUTO.
OTHER PROBLEMS
The door and inside The heat lamps • This is normal.
of the oven feels hot produce intense heat • Use oven mitts to remove food when
in a small space. when ready.
Floor of the oven is The cooktop light is • This is normal.
warm, even when located below the oven
the oven has not floor. When the light
been used is on, the heat it produces
may make the oven floor
get warm.
Oven will not start A fuse in your home • Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge. • Unplug the oven, then plug it back in.
Plug not fully inserted • Make sure the plug on the oven is
into wall outlet. fully inserted into wall outlet.
Glass microwave • This is normal. Center the tray on the
tray does not lock oven rack (turntable).
into center hub.
Troubleshooting