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Troubleshooting Tips
Operating InstructionsSafety Instructions
Care and Cleaning Installation Instructions
Problem Solver…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not
The surface units are •With the controls off, check to make sure the surface
functioning properly
not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls •Check to see the correct control is set for the surface
improperly set. unit you are using.
The drip pans are not set •With the controls off, check to make sure the drip pan
securely in the cooktop. is in the recess in the cooktop and that the opening in
the pan lines up with the receptacle.
Oven light does not work
Light bulb is loose or defective. •Tighten or replace the bulb.
Switch operating light is broken. •Call for service.
Oven will not work
Plug on range is not completely •Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet. grounded outlet.
A fuse in your home may be •Replace fuse or reset circuit breaker.
blown or the circuit
breaker tripped.
Oven controls improperly set. •See the
Using the oven
section.
Food does not bake
Oven controls improperly set. •See the
Using the oven
section.
or roast properly
Shelf position is incorrect or the •See the
Using the oven
section.
shelf is not level.
Incorrect cookware or cookware •See the
Using the oven
section.
of improper size being used.
Oven thermostat needs •See the
Adjust the oven thermostat—Do it yourself!
adjustment. section.
Food does not
Oven is not set at
BROIL.
•Make sure you turn the knob all the way to the
broil properly BROIL
position.
Door not open to the broil stop •See the
Using the oven
section.
position as recommended.
Improper shelf position •See the
Broiling guide.
being used.
Food being cooked in a hot pan. •Use the broiling pan and grid that came with your
range. Make sure it is cool.
Cookware not suited for broiling. •Use the broiling pan and grid that came with your
range.
Aluminum foil used on the •See the
Using the oven
section.
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power •Preheat the broil element for 10 minutes.
(voltage) may be low.
•Broil for the longest period of time recommended in
the Broiling guide.