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PROBLEM POSSIBLE CAUSE WHAT TO DO
Noise Some of the sounds you • Detergent cup opening.
will hear are normal
• The motor stopping during the drying period.
• Water draining out of the tub immediately
after you start the dishwasher.
Utensils are not secure • Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once every
week. This will help keep the seal moist.
• Dishwasher control was not advanced
properly to the start of the desired cycle.
Advance the control to the start of the
desired cycle.
Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups
Water won’t pump out Drain is clogged • If you have an air gap, clean it.
of the tub
• Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.
• If the dishwasher drains into a disposer,
run disposer clear.
Suds in the tub Correct detergent • Use only automatic dishwasher detergents
wasn’t used to avoid sudsing. Cascade
®
, Cascade
Complete
®
and Electrasol
®
dishwashing
detergents have been approved for use
in all Monogram dishwashers.
• To remove suds from the tub, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close and
latch the dishwasher. Pump out water by slowly
turning the dial until a drain period
is reached. Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills
immediately.
Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment
parts was used or dyes) that will discolor the tub interior
with extended use. Check the detergent
cup for signs of any discoloration. If cup is
discolored, change to detergent without any
colorant. Cascade
®
, Cascade Complete
®
and
Electrasol
®
dishwashing detergents have
been approved for use in all Monogram
dishwashers.
Some tomato-based foods • Use of the RINSE ONLY cycle after adding
can stain the dish to the load can decrease the level
of staining.
Before You Call For Service
Dishwasher
Questions?
Use this
problem
solver
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