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PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishes and flatware Low inlet water • Make sure inlet water temperature is correct
not clean temperature (see page 8).
Water pressure is • Turn on a faucet. Is water coming out
temporarily low more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.
Air gap is clogged • Clean air gap.
Improper rack loading • Make sure large dishware does not block the
detergent dispenser or the wash arms.
Spots and filming on • Use Jet Dry
®
or Cascade Rinse Aid
®
rinse
glasses and flatware agent to remove spots and prevent new film
buildup.
• To remove stubborn spots and pre-existing
film from glassware:
1 Remove all metal utensils from the
dishwasher.
2 Do not add detergent.
3 Select the HEAVY WASH cycle.
4 Start the dishwasher and allow to run for
30 minutes. Dishwasher will now be in the
main wash.
5 Open the door and pour 2 cups (500 ml)
of white vinegar into the bottom of the
dishwasher.
6 Close the door and allow to complete the
cycle. If vinegar rinse doesn’t work: Repeat
as above, except use 1/4 cup (60 ml) of
citric acid crystals instead of vinegar.
Cloudiness on glassware Combination of soft water • This is called etching and is permanent.
and too much detergent To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will get
it clean.
Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F
Black or gray marks Aluminum utensils have • Remove marks with a mild, abrasive
on dishes rubbed against dishes cleaner.
Extremely hard water
Low inlet water
temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Before You Call For Service
Dishwasher