PROBLEM POSSIBLE CAUSE
OVEN WILL NOT • A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or
COME ON reset circuit breaker.
• Set the circuit breaker to the off position. Wait 30 seconds. Reset the circuit breaker
to the on position.
CONTROL PANEL • Door not securely closed.
LIGHTED, YET OVEN
• START pad must be touched after entering cooking selection.
WILL NOT START
• Another selection entered already in oven and CLEAR/OFF pad not touched
to cancel it.
• Make sure you have entered cooking time or temperature after touching
MICRO COOK or TEMP COOK/HOLD pads.
• CLEAR/OFF pad was touched accidentally. Reset cooking program and touch
START pad.
• Temperature probe not inserted properly or not being used during Combination
Roast or Temp Cook Hold.
• Make sure you have entered a desired finished food temperature or oven temperature
after setting temperature cooking programs.
• Make sure you have entered a code number after touching SENSOR COOK.
“PRObE” APPEARS • Temperature probe is missing or not plugged in securely when using cooking
ON DISPLAY functions that measure food temperature.
• Temperature probe is inserted for a program that does not use the probe.
“Error” APPEARS • During Sensor Cook, Sensor Reheat, Sensor Beverage or Sensor Popcorn program,
ON DISPLAY the door was opened before steam could be detected, or steam was not detected in
maximum time.
“HOT” APPEARS • This is normal when the temperature inside the oven is greater than 200° and the
ON DISPLAY door is opened.
• One of the sensor cooking pads was touched when the temperature inside the oven
was greater than 200°. These features will not operate when the oven is hot.
All these things are normal with your microwave oven:
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QUESTIONS?
USE THIS PROBLEM SOLVER
• Dimming oven light and change in blower sound
may occur while operating at power levels other
than high.
• Dull, thumping sound while oven is operating.
• Some TV-Radio interference might be noticed while
using your microwave oven. It’s similar to the
interference caused by other small appliances and
does not indicate a problem with your oven.
• Steam or vapor escaping from around the door.
• Light reflection around door.
• During cooking you will hear “cracking” and
“popping” noises which are nothing more than
normal expansion of the oven.
• At the end of microwave cycles you will hear
a slight thump. This is normal.
If you need more help...call, toll-free: GE Answer Center
®
/ 800.626.2000 / consumer information service