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Problem Possible Cause Suggested Solution
Water dispenser Small pin hole or crack in the bottle, Install a new bottle of water.
is leaking (common with recycled water bottles).
Drain cap and silicone seal are not secure.
Ensure seal is secure in drain plug and
tighten drain cap.
Water was poured directly into bottle Drain by pressing dispenser buttons.
support collar and overflowed.
Water is not hot or All the water in the tank has been used. Replace with full bottle and wait 30
cold enough minutes for the water to heat or cool.
The unit is unplugged. Plug it into the outlet.
Insta-HOT was not activated. Activate Insta-HOT by pressing the button.
The circuit breaker in your home is Reset the breaker or replace the fuse.
tripped or the fuse has blown.
Power switch not turned on at Turn switch to the ON position.
back of unit.
Temperature limit tripped. Set the power switch to OFF position,
wait 5 minutes, then set the power
switch to the ON position. Wait 30
minutes for the water to heat or cool.
Thermostat needs to be adjusted colder. Adjust thermostat between min (cool) and max
(colder) levels to achieve desired temperature.
Water dispenser Empty water bottle. Replace with full bottle.
is not dispensing water
Mineral deposits clogging tanks. See Cleaning the Reservoirs.
Possible air pocket. Push in the dispenser buttons to prime
the unit.
Water dispenser is noisy Bottle making a gurgling noise as it This is normal.
fills the tank.
Water dispenser is uneven. Make sure the dispenser is on an even
surface that can support its full weight.
TROUBLESHOOTING TIPS
SPECIFICATIONS
VWD866W-3
Output per hr: Hot 1.2 gal / 4.6 L
Cold 0.5 gal / 2.0 L
Internal Tank: Hot 0.2 gal / 600 mL
Cold 0.8 gal / 3.2 L
Heating Temp (approx.): 194°F / 90°C
Cooling Temp (approx.): 46°F / 8°C
Power Consumption: Hot 1150 W
Cold 90 W
WARNING: The Water Dispenser
heats and dispenses water to
198˚F / 92˚C which can cause sever
e
burns or scalding.
DO NOT ALLOW CHILDREN TO USE
THE HOT WATER DISPENSING
BUTTON WITHOUT PROPER AND
DIRECT SUPERVISION.
Childproof
safety
switch
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