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PROBLEM
Coffee leaks from dispenser.
Coffee not brewing/
coffee stops brewing/
unit will not turn on.
Coffee difficult to dispense.
PROBABLE CAUSE
• Residue trapped in coffee tank dispensing mechanism under coffee tank seal/
filter assembly. See “How to Clean.”
• Remove tank seal/filter assembly for cleaning.
• Make sure tank seal/filter assembly is tight.
• Mineral deposits have built up. Clean the urn following instructions in “How to Clean.”
• Water tank is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug and then plug the unit back in.
• Stem assembly is not aligned with heat well.
• Flush coffee grounds from stem assembly.
• Residue causing buildup around tank seal/filter assembly. Remove tank seal/filter
assembly and clean with soapy water or clean entire unit with water and white vinegar
solution. See “How to Clean Mineral Deposits and Buildup.”
Troubleshooting
840172403 ENv01.indd 8840172403 ENv01.indd 8 11/27/12 10:24 AM11/27/12 10:24 AM