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Troubleshooting – Carafe Side
PROBLEM PROBABLE CAUSE/SOLUTION
Coffee sediment in cup. • For Carafe side, use a high-quality, basket-style paper filter instead of optional permanent coffee filter.
• For Single-Serve side, try a more coarsely ground coffee.
Coffee not brewing or unit
will not turn on.
• Carafe not positioned on warming plate.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Clock requires reset after power outage.
Longer than normal brew
time.
• Mineral deposits can build up in the pump of your coffee maker. Periodic cleaning of the inside of the unit
is recommended. More frequent cleaning may be necessary, depending on the hardness of your water.
See “Care and Cleaning” section. NOTE: Do not disassemble the unit.
Water exits the Single-Serve
side when brewing with the
carafe.
• Make sure selector dial is set to Carafe side.