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Customer Service Information
Before Calling for Assistance
Please read before calling:
• The mixer may warm up during
use. Under heavy loads with
extended mixing time periods, the
top of the unit may feel warm to
the touch. This is normal.
• The mixer may emit an odor, espe-
cially when new. This is common
with electric motors.
• If the flat beater hits the bowl, stop
the mixer. See page 3 for more
information.
If your mixer should malfunc-
tion or fail to operate, please
check the following:
• Is the mixer plugged in?
• Is the fuse in the circuit to the
mixer in working order? If you have
a circuit breaker box, be sure the
circuit is closed.
• Turn the mixer off for 10 to 15 sec-
onds, then turn the mixer back on.
• If the problem is not due to one of
the items mentioned above, see
Customer Service Information.
• DO NOT return the mixer to the
retailer as they do not provide
service.
If you have a question about your mixer, call our toll-free customer service
number. Before calling, please note the model, type, and series numbers and fill
in that information below. These numbers can be found on the bottom of your
mixer. This information will help us answer your question much more quickly.
MODEL:___________________ TYPE :___________________ SERIES: __________________
CUSTOMER SERVICE NUMBERS
In the U.S. 1-800-851-8900
In Canada 1-800-267-2826
hamiltonbeach.com
KEEP THESE NUMBERS FOR FUTURE REFERENCE!
Assistance and Service
Information
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