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34615 Rev G 28 12-02
Gas Appliance (Fireplace)
Limited Lifetime Warranty
HEARTH & HOME TECHNOLOGIES (HHT) extends the following warranty for HEATILATORâ gas appliances installed in the
United States of America or Canada (the Appliance). Dealers and employees of HHT have no authority to make any warranty or authorize
any remedies in addition to or inconsistent with the terms of this warranty.
Limited Lifetime Warranty.
HHT warrants the Appliance for component failure due to a manufacturing defect of any of the following components: combustion chamber,
burner pan, and logs. The Limited Lifetime Warranty specified above is subject to the conditions, exclusions and limitations listed below, is
for the period the Appliance is owned by the original homeowner only, and is nontransferable.
1 Year Limited Warranty.
HHT warrants the Appliance to be free from failure of any of the following components for a period of one year after installation: valve,
flexible gas line connector, glass panel, fan, direct vent chimney components, factory paint, gasket, piezo ignitor, thermopile, thermocouple,
junction box, pilot assembly, shutoff valve, high limit switch, refractory liners, transformer, and control box. If the Heatilator Appliance is
found to be defective in either material or workmanship within one year of the date of original installation, HHT will provide replacement
parts at no charge and pay reasonable labor and freight costs, and is for the period of one year following the date of original installation of
the Appliance.
Conditions, Exclusions, & Limitations of Liability.
A. Both the Limited Lifetime and 1 Year Limited Warranties supplied by HHT apply only while the Appliance is in its location of
original installation. HHTs obligation under this warranty does not extend to damages resulting from (1) installation, operation or
maintenance of the Appliance not in accordance with the Installation Instructions, Operating Instructions, and the Listing Agent
Identification Label furnished with the Appliance; (2) installation which does not comply with local building codes; (3) shipping,
improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inad-
equate ventilation or drafting caused by tight sealing construction of the structure, air handling devices such as exhaust fans or
forced air furnaces, or other causes; (5) use of fuels other than those specified in the Operating Instructions; (6) installation or
use of components not supplied with the Appliance or any other components not expressly authorized and approved by HHT;
and/or (7) modification of the Appliance not expressly authorized and approved by HHT in writing. This warranty is limited to only
the component parts manufactured or supplied by HHT.
B. HHTs liability under both the Limited Lifetime Warranty and the 1 Year Limited Warranty is limited to the replacement and repair
of defective components or workmanship during the applicable period. HHT may fully discharge all of its obligations under such
warranties by repairing the defective component(s) or at HHTs discretion, providing replacement parts at no charge and paying
reasonable labor and freight costs.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY
SPECIFIED ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply to
you. This warranty gives you specific rights; you may also have other rights which vary from state to state.
How to Obtain Service.
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth & Home Technologies,
1915 W. Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com/
contact.asp.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance
prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed
from the place of original installation.
4. Obtain HHTs consent to any warranty work before the work is done.
ADDITIONAL INFORMATION. If you would like information on current HEATILATOR products or want to locate a dealer in your area, call
1-800-843-2848.
ã2001 Heatilatorâ is a Registered Trademark of Hearth & Home Technologies