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B. Service Diagnosis
WARNING
• The appliance should be diagnosed and repaired only by qualied service
personnel to reduce the risk of death, electric shock, serious injury, or re.
• Risk of electric shock. Control switch in "OFF" position does not de-energize all
loads Use extreme caution and exercise safe electrical practices.
• Moving parts (e.g., fan blade) can crush and cut. Keep hands clear.
• Before servicing the appliance, move the control switch to the "OFF" position and
turn off the power supply.
• CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are
securely in place after the appliance is serviced. Make sure that none have fallen
into the dispenser unit/ice storage bin.
• Make sure all food zones in the appliance and dispenser unit/ice storage bin are
clean after service.
The diagnostic procedure is a sequence check that allows you to diagnose the electrical
system and components. Before proceeding, check for correct installation, proper voltage
per nameplate, and adequate water supply. Check CB using the steps in "II.C. Control
Board Check." Check dip switch settings to assure that S4 dip switch 3, 4, 7, 8, 9, 10 and
S5 dip switch 1 through 5 ("G" CB) are in the factory default position. S4 dip switch 1, 2,
5, 6 are cleaning adjustments and the settings are exible. For factory default settings,
see "III.C.1. Default Dip Switch Settings."
Note: • When checking high voltage (115VAC), always choose a white (W) neutral wire to
establish a good neutral connection.
• On 3-phase models, the neutral (W) is provided through MT. To conrm a good
neutral, check for 60VAC from white (W) neutral to ground (GND). If 60VAC is
present, neutral is good. If 60VAC is not present, check 208-230VAC main power
supply to MT. If 208-230VAC is present, check MT continuity.
• When checking voltage from the CB K1 connector (10 pin connector), pull CB
K1connector out slightly to allow room for multimeter test leads contact.
1) Turn off the power supply, then access the control box. Move the control switch to the
"OFF" position. Clear any ice from BC.
2) Check that the 115VAC 10A fuse is good.