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Troubleshooting
Whenevertheappliancefailstoworkproperly,checkforasolutionfromthefollowinglistbeforecallingforAssistance
*Onlyavailableinselectedmodels.
Problem: Possible causes / Solutions:
The dishwasher does not start or
cannot be controlled.
• Switch off the appliance by pressing the ON/OFF button, switch it back on after approximately
one minute and reset the program.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
The door won’t close. • The lock was released. Strongly push the door until a “clacking” noise is heard.
No water drains out from the
dishwasher.
• The dishwasher cycle has not yet nished.
• The water inlet hose is bent (see Installation).
• The drain duct is blocked.
• The lter is clogged up with food residues.
The dishwasher makes excessive
noise.
• The dishes are rattling against each other or against the sprayer arms.
• Excessive foam presence: the detergent has not been measured out correctly or it is not
suitable for use in dishwashers. (see Start-up and use).
The dishes and glasses are covered
in a white lm or limescale deposits.
• The level of the rened salt is low or the dosage setting is not suited to the hardness of the
water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
The dishes and glasses are streaked
or have a bluish tinge.
• The rinse aid dosage is too high.
The crockery has not been dried
properly.
• A wash cycle without a drying programme has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
• The rinse aid dispenser setting is not high enough.
• The crockery is made from non-stick material or plastic.
The dishes are not clean.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• Excessive foam presence: the detergent has not been measured out correctly or it is not
suitable for use in dishwashers. (see Start-up and use).
• The lid on the rinse aid compartment has not been shut correctly.
• The lter is dirty or blocked (see Care and maintenance).
• The rened salt level is low (see Rinse aid and salt).
The dishwasher does not take any
water in - Tap shut-off alarm
(beeps are heard and H appears for
some minutes on the display)
(the ON/OFF indicator light ashes and
number 6 appears on the display).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken when the beeps sounded.
Switch off the machine using the ON/OFF button, turn on the tap and switch the machine back
on after a few seconds by pressing the same button. Re-program the appliance and restart the
wash cycle.