Filter
Top Products
10
Troubleshooting
Please check the following before calling your service dealer.
• Is the plug in the plug socket?
• Has the fuse blown?
• Is there a power failure?
• Is the setting of the thermostat knob correct? (see ‘Controls’ page 6)
• Is the freezer placed too close to a heat source? (see ‘Choose a Location’ page 4)
• Is there a thick layer of frost on the internal walls? (see ‘Defrosting’ page 8)
If the compressor makes repeated attempts to start without result, then turn off the electricity
supply for about 20 minutes and then try again.
DO NOT try to repair the freezer yourself.
If after following these instructions, you are still having problems, contact your nearest Hotpoint
Service office (see Back Cover). You will need to have the following information on hand when
calling:
- Your name, address and postcode.
- Your telephone number.
- Clear and concise details of the fault.
- The model number and serial number.
- The date you purchased it and where from.
- Details of any Extended Warranty etc.
Important Safety Information
The freezer must only be used for its intended purpose, which is for the freezing and
storage of domestic foodstuffs.
Please read the following information, it is provided in the interest of your safety:
• If you are discarding an old freezer with a lock or catch fitted to the lid, ensure that the
freezer is left in a safe condition to prevent children getting trapped inside.
• DO NOT place carbonated or fizzy drinks in the freezer, as the container may explode
when frozen.
• DO NOT store explosive substances in the freezer eg. gas containers.
• DO NOT refreeze food once it has thawed out.
• DO NOT alter or modify the design specifications of the freezer in any way.
• DO NOT attempt to carry out any repair on the freezer yourself; any servicing or mainte-
nance must only be undertaken by a suitably qualified person.
• DO NOT consume water ices directly from the freezer, allow to warm slightly before
consumption.
• DO unplug the freezer at the mains before carrying out any cleaning or maintenance.
• DO allow the freezer to stand for 2-3 hours before it is turned on for the first time, to
allow the system to settle.
• DO take care when moving the freezer, as it is heavy.
• DO follow the food manufacturer’s storage recommendations as indicated on the
packaging.
• DO allow adequate ventilation to the freezer as failure to do so could result in reduced
performance or premature component failure.
• ALWAYS lock the freezer and keep the key in a place inaccessible to children.