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19 312031004
TROUBLESHOOTING
IMPORTANT: Only a qualified Service Person should service internal components or electrical wiring.
DANGER: Disconnect electrical power to the Unit to prevent personal injury before
attempting any electrical repairs to the internal components. If repairs are to be made to
one of the syrup systems, disconnect syrup supply from the system, then bleed system
pressure before proceeding. If repairs will be made to the CO
2
or the carbonated water system,
disconnect electrical power to the carbonator, shut off CO
2
and plain water supplies, then bleed
systems pressures before proceeding.
TROUBLESHOOTING UNIT
Trouble Probable Cause Remedy
WATER-TO-SYRUP ‘‘RATIO’’
TOO LOW OR TOO HIGH.
A. Dispensing valve syrup flow
regulator not properly
adjusted.
A. Adjust Water-to-Syrup ‘‘Ratio’’ as
instructed.
B. Syrup Tanks System.
CO
2
gas pressure to syrup
tanks insufficient to push syrup
out of tank.
Bag-In-Box System.
CO
2
gas pressure to syrup
pumps insufficient to operate
pumps.
B. Adjust CO
2
regulator for syrup
tanks as instructed.
Adjust syrup pumps CO
2
regulator
as instructed.
ADJUSTMENT OF
DISPENSING VALVE SYRUP
FLOW REGULATOR DOES
NOT INCREASE TO DESIRED
WATER-TO-SYRUP ‘‘RATIO’’
A. No syrup supply. A. Replenish syrup supply.
B. Syrup Tanks system.
Syrup tanks CO
2
regulator out
of adjustment.
Syrup Bag-In-Box System.
Syrup pumps CO
2
regulator
out of adjustment.
B. Adjust CO
2
regulator for syrup
tanks as instructed.
Adjust syrup pumps CO
2
regulator
as instructed.
C. Dispensing valve syrup flow
control or syrup line restricted.
C. Sanitize syrup system as
instructed.
D. Improper syrup Baume. D. Replace syrup supply.
E. Inoperative dispensing valve
syrup flow control.
E. Repair dispensing valve syrup
flow control.
F. Tapered gasket inside tube
swivel nut connection distorted
from being overtightened
restricting syrup flow.
F. Replace tapered gasket. Make
sure it is properly seated.