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Before You Call
for Service
Check the following list to be sure aservice call is really necessary. A quick reference
of this manual may prevent an unnecessary service call.
If surface indicator lights or elements fall to come on:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if cooktop is properly connected to electric circuit in house.
If cooktop elements do not get hot enough:
• surface controls may be improperly set.
• cookware may not be flat or the correct size or shape.
• voltage to house may be low.
If elements emits a slight odor and/or smoke when first turned
on*
• this is normal (see page 8).
If tiny scratches or abrasions appear on cooktop:
• coarse particles (i.e. sugar, dust, salt) was between cookware bottoms and
cooktop.
• incorrect cleaning materials were used to clean cooktop.
• glass cookware was slid across the cooktop.
• cookware with rough bottoms was used.
If metal-markings appear on cooktop:
• metal cookpots or utensils were slid across the cooktop.
If brown streaks and/or areas of discoloration with a metallic sheen
appear on cooktop:
• boilovers burned onto the cooktop.
• mineral deposits from water or food burned onto the cooktop.
• soil from cookpot bottom was transferred to the cooktop.
• incorrect cleaning materials were used.
If You Need Service
• call the dealer from whom your appliance was purcnased or the authorized
Jenn-Air Service Contractor listed in the Yellow Pages. Your Jenn-Air Serv-
ice Contractor can prov de better and faster service if you can accurately
describe problems and give model and serial number of the appliance. Be
sure to retain proof of purchase to verify warranty status. Refer to WARRANTY
for further information of owner s responsibilities for warranty service
• If the dealer or service company cannot resolve the problem, write to MAYCOR
Parts and Service Co., P.O. Box 2370, Cleveland, TN 37320-2370 615-472-
3333
• use and care manuals, service manuals ible from
MAYCORfor a nominal charge.
All specifications subj
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