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TROUBLESHOOTING
Nothing on the cooktop operates. • Check for a blown circuit fuse or a tripped main circuit breaker.
• Check if cooktop is properly connected to electric circuit in house.
Cooktop elements do not • Surface controls may not be set properly.
get hot enough. • Voltage to house may be low.
• Cookware may not be flat or the correct size or shape (See page 6).
Elements emit a slight odor and/or • This is normal.
smoke when first turned on.
Smoothtop surface shows wear. • Tiny scratches or abrasions.
- Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 7.
• Metal marks.
- Do not slide metal pans across top. When cool, clean with Cooktop
Cleaning Creme. See page 7.
• Brown streaks and specks.
- Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
• Areas with a metallic sheen.
- Mineral deposits from water and food. Use recommended cleaning agents.
See page 7.
• Pitting or flaking.
- Remove sugary boilovers promptly. See page 7.
Ventilation system is not • Check on cross ventilation in room or make up air.
capturing smoke efficiently. • Excessive amount of smoke is being created.
• Filter may be improperly installed (see page 6).
• Cooktop may be improperly installed:
– Check ducting size: 6” diameter round or 3
1
/
4
” x 10” rectangular.
– check if more than three 90° elbows were used.
– Check if a Jenn-Air wall cap was used.
– Refer to complete installation instructions.
PROBLEM SOLUTION
8111P486-60 5/18/06, 4:02 PM9