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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Burner sparks but does not light
■ Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the range level?
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
Oven will not operate
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
■ Has a delay start been set?
See “Timed/Delay Cooking” section.
■ Is the Control Lock set?
See “Control Lock” section.
■ Is the Sabbath Mode set?
See “Sabbath Mode” section.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Temperature Calibration” in the “Setup Menu” section.
Display shows messages
■ Is the display showing a letter followed by a number?
Clear the display. See “Display(s)” section. If a letter followed
by a number reappears, call for service. See “Assistance or
Service” section.
Self-Cleaning cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed/Delay Cooking” section.
■ On 48" (121.9 cm) ranges, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.