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Repairs - after sales service
If your oven is not performing satisfactorily;
consult the fault finding guides within this
instruction book (Something not working). If
a fault occurs which you can not resolve
through following the advice and information
contained within this instruction manual, the
next step is to contact our extended warranty
administrators on
0870 010 7887
They will give you details for your local Service
Force Centre.
Before calling out an engineer, please ensure
you have read the details under the heading
“Something Not Working”. When you
contact your local Service Force Centre you
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model and serial number of the
appliance (found on the rating plate) So
that you always have these numbers at
hand, we recommend you to make a note
of them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
Your oven is covered by a 3 year parts and
labour guarantee (see separate details given at
point of sale).
Please retain your purchase receipt safely for
the service engineer to verify the purchase
details.
Spare parts
This oven should be serviced by any
authorised service engineer; and only genuine
spare parts should be used.
Under no circumstances should you attempt
to repair the oven yourself.
Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning.
Contact our extended warranty
administrators on 0870 010 7887 who will
give you details for your Service Force repair
agent.
Always insist on genuine spare parts.
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