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B. THE DISPLAY READS "FILL WATER" BUT THERE IS
ENOUGH WATER IN THE WATER TANK.
Reason: The low water floatation device (Fig.8.4) is missing.
Solution: Within the water tank is a small compartment (like a
mouse trap). Inside is a small black floatation device. On top is a
small clear see-through plastic cover. This small plastic cover is
missing and the floatation device is outside of the small com-
partment. Check if you can locate both pieces and put it back
together. If you cannot find them, call 1-800-220-5701. We will
send the pieces to you
FREE OF CHARGE.
C. INSUFFICIENT FROTHED MILK PRODUCTION
Reason: Milk is initially not cold enough or your milk is not
suited for thick frothing.
Solution: Make sure milk is cold. Use a different type of milk.
Skim milk will produce the thickest and longest lasting froth. Full
fat milk will produce less thick froth.
Reason:
The components of the frother are not assembled
properly, or the components are clogged with hardened milk, or
one or more of the components is missing, or the steam nozzle
is clogged.
Solution:
a. Remove frother. Check that steam comes out of the steam
nozzle. If not, use a needle and clear blockage from inside
steam nozzle.
b. Clean all other frother parts and assemble properly. See
chapter 15.
c. If any parts are missing call Customer Service:
1-800-220-5701 or use the enclosed mail order form to order
the missing part.
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Reason: A stone is blocking the burr grinder.
Solution: Call customer service: 1-800-220-5701.
E. THE DRAWER (Fig. 21) DOESN’T PULL OUT
Solution: Turn off the machine. Wait a minute. Turn machine on
and wait until it stops making any noise. Now try to pull out the
drawer. If this does not work, try the above procedure again. If
you are still unable to remove the drawer call customer service:
1-800-220-5701.
26.