Filter
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Troubleshooting
Trouble Shooting Chart
Problem Causes
Coffee does not
come out through the
filter holder
Coffee comes out
too quickly
Coffee is too weak
or watery
Coffee comes
out around the
filter holder
No steam is generated
Coffee is splattering out
of the filter holder
Milk not foamy
after frothing
• Appliance was not switched on or plugged in.
• No water in tank.
• Selector control not in ‘Brew’ position.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Water tank cap is not secure, steam is escaping.
• Coffee grind is too coarse.
• Not enough coffee in filter.
• Coffee grind is not fine enough
- use Espresso ground coffee.
• Filter holder is not inserted in the brew head.
• There are coffee grounds around the filter
holder rim.
• There is too much coffee in the filter.
• Coffee has been packed too tightly.
• Appliance is not turned on.
• The water tank is empty.
• There is too much water in the water tank,
(no room for steam).
• Selector control not in ‘Steam’ position.
• The water tank is empty or low
(not enough pressure).
• Not enough steam.
• Ensure milk selected is suitable for frothing
KES110_IB_FA.indd 16 2/12/09 8:37 AM