Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE / SOLUTION
Oven smokes excessively during Oven door is closed. Door should be open during broiling.
broiling.
Meat too close to the broiler unit. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut into the lean.
Grid on your broiler pan wrong side-up. Grease does not drain into broiler pan.
Always place the grid on your broiler pan with the ribs up and the slots down
to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use your broiler
pan without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.
Poor baking results.
Many factors affect baking results. See Baking for hints, causes and
corrections. See Adjusting Oven Temperature.
Self=cleaning cycle does not work. Make sure the oven door is closed.
Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past the
start time. Follow steps under "Stopping or Interrupting a Self-Cleaning Cycle"
in this Use & Care Guide.
Soil not completely removed after
self=cleaning cycle is completed.
On a dual cavity model, one oven is in operation. If one oven is set for any
mode, the second oven cannot be set to CLEAN.
Failure to hand clean frame of oven or door area outside oven seal. These
areas are not in the self-cleaning area, but get not enough to burn on residue.
Clean these areas before the self-cleaning cycle is started. Burned on residue
can be cleaned with a stiff nylon brush and water or a nylon scrubber. Do not
clean the oven door gasket or it will be damaged.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside over= or smoke from
vent.
Excessive spillovers in oven. This is normal, especially for high oven
temperatures, pie spillovers or for large amounts of grease on bottom of oven.
Wipe up excessive spillovers.
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