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Before You Call
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven Control Beeps and Displays
any F code error (example F11).
Electronic control has detected a fault condition. Press STOP/CLEAR to clear
the display and stop the beeping. Reprogram the oven. If a fault reoccurs,
record the fault number. Press STOP/CLEAR and call Sears or another
qualified servicer.
"d=O" is displayed. The door was left open and controls set for self-cleaning cycle. Close the door
and push upper or lower oven CANCEL pad.
Range not level.
Bad cooking results.
Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure
cabinets are square and level. Contact cabinet maker to correct problem.
Entire over= does not operate. When the oven is first plugged in, or when the power supply to the oven has
been interrupted, the display will flash. The oven cannot be programmed until
the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls
to set the controls.
House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been
installed and previously operating. Contact Sears or another qualified servicer.
Oven light does not work. Burned-out or loose bulb. Follow the instructions under Changing Oven Light
to replace or tighten the bulb.
Fan noise during cooking A cooling fan may automatically turn on and off to cool internal parts. This is
operation, normal, and the fan may continue to run even after oven is turned off.
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