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Before You Call • Solutions to common problems
Problem Solution
Scratches or abrasions on cooktop
surface.
Coarse particles such as salt or hardened soils between cooktop and
utensils can cause scratches. Be sure cooktop surface and bottoms of
utensils are clean before usacje. Small scratches do not affect cooking and
will become less visible with time.
Cieanincj materials not recommended for ceramic-cjiass cooktop have
been used. Apply the recommended CookTop® Cleanincj Creme to the
ceramic surface (on the web visit www.sears.com for replacement
cooktop cleaner, item number 40079). Buff with a non-abrasive cloth or
no-scratch cieanincj pad. For more information see "Cooktop maintenance"
and "Cooktop cieanincj" in the Care and Cieanincj section of this Use &
Care Guide.
° Cookware with roucjh bottom was used. Use smooth, flat-bottomed
cookware.
Metal marks on the cooktop. * Slidincj or scrapincj of metal utensils on cooktop surface. Do not slide metal
utensils on cooktop surface. Apply the recommended CookTop® Cieanincj
Creme to the ceramic surface (on the web visit \^n,vw.seors.com for
replacement cooktop cleaner, item number 40079). Buff with a non-
abrasive cloth or no-scratch cieanincj pad. For more information see
"Cooktop maintenance" and "Cooktop cieanincj" in the Care and Cleanincj
section of this Use & Care Guide.
Brown streaks or specks on cooktop * Boilovers are cooked onto surface. Use razor blade scraper to remove soil.
surface. For more information see "Cooktop maintenance" and "Cooktop cleanincj"
in the Care and Cieanincj section of this Use & Care Guide.
Areas of discoloration with metallic ° Mineral deposits from water and food. Remove usincj the recommended
sheen on cooktop surface. CookTop® Cieanincj Creme to the ceramic surface (on the web visit
w\_v.seors.com for replacement cooktop cleaner, item number 40079).
Buff with a non-abrasive cloth or no-scratch cieanincj pad.
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