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Troubleshooting guide
Problem Possible Cause Solution
Fryer does not work Fryer not plugged in Check fryer is plugged in
Fuse blown Check the fuse/circuit breaker
for your installation and replace
the fuse if necessary. If this does
not solve the problem refer to the
“service” section.
Electrics unit not fitted Check that electrics unit is
inserted properly.
Oil overflowing Maximum oil level exceeded Check oil level.
Basket overloaded/maximum chip Refer to frying chart for
capacity exceeded recommended quantities.
Wet food placed in oil Drain and dry food thoroughly.
The oil is old and has deteriorated Replace with fresh oil.
Incorrect oil used/different oils Use a good quality oil suitable
mixed together for deep frying.
Unpleasant Odour/Oil smokes The oil is old and has deteriorated Replace with fresh oil.
The oil is not suitable for deep frying Use a good quality oil suitable
for deep frying.
Poor Frying performance Incorrect temperature used Select the correct temperature.
Basket overloaded Reduce the quantity fried.
Fresh chips too wet Drain and dry the chips thoroughly.
Frying method Try batch method for fresh chips
170°C for 9–11 minutes
Then increase temperature to
190°C and cook for a further 1–2
minutes.
Timer not working Battery needs replacing Change battery - see “care and
cleaning.
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