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equesting Assistance or Service
Before calling for assistance or service, please check the “Troubleshooting Guide” section. It
may save you the cost of a service call. If you still need help, follow these instructions.
If you need assistance or service:
Call the KitchenAid Consumer
Assistance Center toll free:
8:30 a.m. - 6 p.m. (EST) at
1-800-461-5681. Our consult-
ants are available to assist
you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us to better
respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances.
• Accessory and repair parts sales.
• Specialized customer assistance
(French speaking, hearing impaired,
limited vision, etc.).
• Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAid service technicians are
trained to fulfill the product warranty and
provide after-warranty service, anywhere
in Canada.
To locate the authorized KitchenAid
service company in your area, you can
also look in your telephone directory
Yellow Pages.
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456
(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966
ATLANTIC PROVINCES 1-800-565-1598
If you need replacement parts
If you need to order replacement parts,
we recommend that you only use factory
authorized parts. These parts will fit right
and work right, because they are made
with the same precision used to build
every new KITCHENAID
®
appliance. To
locate factory authorized replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest
authorized service center.
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N3A7
Please include a daytime phone number
in your correspondence.
For further assistance
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