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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Is the power supply cord unplugged?
Plug into a grounded outlet.
■ Has a household fuse blown or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
See “Sealed Surface Burners” section.
■ Is the main or regulator gas shutoff valve in the off
position?
See the Installation Instructions.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
See “Sealed Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Burner sparks but does not light
■ Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.25 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the electronic oven control set correctly?
See “Glass Touch-Activated Electronic Oven Control”
section.
■ Has a delay start been set?
See “Timed Cooking” section.
■ On some models, is the Control Lock set?
See “Control Lock” section.
■ On some models, is the Sabbath Mode set?
See “Sabbath Mode” section.
Oven burner flames are yellow or noisy
■ Is propane gas being used?
The appliance might have been converted improperly.
Contact a trained repair specialist.
Cooling fan runs during baking, broiling or cleaning
■ It is normal for the fan to automatically run while the oven is in
use or for some time after the oven is shut off to cool the
electronic control.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Calibration” section.
Display shows messages
■ Is the display showing “SET CLOCK”? There has been a
power failure. Clear the display. See “Oven Displays” section.
On some models, reset the clock, if needed. See “Clock/
Timer Display” section.
■ Is the display showing a letter followed by a number?
Press OFF to clear the display. See “Oven Displays” section.
If it reappears, call for service. See “Assistance or Service”
section.