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TROUBLESHOOTING
Nothing will operate
Is the cooktop wired properly? See the In
-
stallation Instructions for more information.
Has a household fuse blown, or has a
circuit breaker tripped? Replace the fuse
or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
Is the cooktop control set correctly? Touch
SELECT before selecting a setting.
Is the “Control Lock” Cooktop Lockout
set? See “Control Lock” in the Use & Care
Guide.
Has the cooktop turned off by itself? The
power off key was unintentionally touched.
Press power key again. Reset the cooktop.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use
cookware about the same size as the surface
cooking area. Cookware should not extend
more than 1/2
˝ (1.3 cm) outside the cooking
area.
Cooktop cooking results not what expected
Is the proper cookware being used? See
“Cookware” in the Use & Care Guide.
Is the cooktop control set to the proper
heat level? See “Cooktop Controls” in the
Use & Care Guide.
Is the appliance level? Level the appliance.
See the Installation Instructions.
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Display shows messages
Is “E” flashing on the surface cooking
area display? Thoroughly wipe or remove
any object on touch keys. When finished
cleaning, touch the correct key. The flashing
should stop.
Is “E” flashing on all the surface cooking
area displays with a signal beeping? The
main switch has been kept on for more than
5 seconds. Wipe up any soil on the touch
keys. Remove any objects on the touch keys.
Reset the cooktop.
Is the display flashing when you place a
saucepan on an induction surface cooking
area? Check that the saucepan is magnetic.
Check that the diameter of the saucepan is
large enough. Center the saucepan on the
surface cooking area. Allow the saucepan to
cool down in the event that it has become hot
when used. Switch the surface cooking area
off, then on again. If the display still does not
light up, turn power off at the circuit breaker.
Wait 20 seconds and turn power back on.
Is the Performance boost function display
flashing and switching off? The Perfor-
mance boost function operates the surface
cooking area with the most power. During
long cooking times, it is possible that the
function will switch the surface cooking area
off to protect the cooktop from overheating.
You can continue to use the cooktop if the
display is not flashing.
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