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Requesting Assistance or Service
Call the KitchenAid Customer Interaction
Center toll-free at 1-800-422-1230.
Our consultants are available to assist you.
When calling: Please know the purchase date, and
the complete model and serial number
of your appliance This information will
help us better respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
If you need replacement parts
If you need to order replacement parts, we recom-
mend that you only use factory-authorized parts.
These parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new KitchenAid* appliance.
To locate factory-authorized parts in your area, call
our Customer Interaction Center telephone number,
your nearest authorized service center, or KitchenAid
Factory Service at 1-800-442-1111.
For further assistance
If you need further assistance, you can write to
KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
KitchenAid designated service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United
States.
To locate the designated KitchenAid service
company in your area, you can also look in your
telephone directory Yellow Pages.
To avoid unnecessary service calls, please
check the “Check Operation” section. It may
save you the cost of a service call. If you still
need help, follow the instructions below.
If you need assistance or service in U.S.A.