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MANUFACTURER'S WARRANTY
: www.krups.com
With a strong commitment to the environment, most of Krups products
are repairable during and after the warranty period. Before returning any
defective products to the point of purchase, please call Krups consumer
service directly at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups for a period of 2 years against any manufac-
turing defect in materials or workmanship, starting from the initial date of purchase.
The manufacturer's warranty by Krups is an extra benefit which does not affect
consumer's Statutory Rights.
The Krups warranty covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of
any defective part and the necessary labor. A replacement product may be provided
instead of repairing a defective product. Krups’s sole obligation and your exclusive
resolution under this warranty are limited to such repair or replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on
presentation of a proof of purchase. The product can be taken directly in person to
an authorized service centre or must be adequately packaged and returned, by
recorded delivery (or equivalent method of postage), to a Krups authorized service
centre. Full address details for each country’s authorized service centre are listed on
the Krups website (www.krups.com
) or by calling the appropriate telephone number
listed below to request the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompa-
nied by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse, ne-
gligence, failure to follow Krups instructions, use on current or voltage other than as
stamped on the product, or a modification or unauthorized repair of the product. It
also does not cover normal tear and wear, maintenance or replacement of consu-
mable parts, and the following:
- using the wrong type of water
- scaling (any de-scaling must be carried out according to the instructions
for use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading
- damages or bad results due to wrong voltage or frequency
- accidents including fire, flood, lightning, etc
- professional or commercial use
- damage to any glass or porcelain ware in the product