Filter
Top Products
46
BEFORE CALLING FOR SERVICE (CONT.)
Problem Possible Causes Solutions
Not dispense ice • All the doors are not closed
completely.
• The dispenser is locked on
display.
• The ice dispenser is used
infrequently.
• Ice bin is not installed correctly.
• New installation.
• Ices are stuck in the delivery
chute.
• The wrong-sized ice has been
added to the ice bin.
• The ice dispenser is stalling
while dispensing “crushed” ice.
• If any door is not closed completely, any ice is not
dispensed.
• If the dispenser is locked, ice will not dispense. Look
at the right side of the control panel to see if the lock
is engaged. Press and hold the lock button on the
control panel until there is a “ding” sound. Try to
dispense again. Once unlocked, the dispenser
should dispense ice.
• Infrequent use of the ice dispenser will cause the
cubes to stick together over time, which will prevent
them from properly dispensing. Check the ice bin for
ice cubes clumping/sticking together. If they are,
break up the ice cubes by removing the bin and
breaking them up or shaking the bin to separate
them.
• Sure the ice bin is firmly in position.
• Wait 24 hours after ice maker installation for ice
production to begin. Wait 72 hours for full ice
production.
• Use a plastic utensil to clear the delivery chute.
• Use only cubes produced by the current ice maker.
• Change the ice button from “crushed” to “cubed”.
If cubed ice dispenses correctly, press the button for
“crushed” ice and begin dispensing again.
Dispense hot
water
• New installation.
• Water dispenser has been
used continuously within the
last 5~8 hours.
• Recently large amount of
water was dispensed.
• Refrigerator is not connected
to cold water pipe.
• Allow 24 hours after installation for the water
supply to cool completely.
• The unit has its own water tank inside. Water
storage capacity of the water tank is about two
cups of cold water that will be dispensed. While
the cool water is being dispensed, the tap water
comes into water tank and is reserved. At least
6 hours are needed for cooling the tap water
again.
• Allow 24 hours for water supply to cool
completely.
• Make sure the refrigerator is connected to a cold
water pipe.