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TroubleshooTing
If a problem occurs during operation, check whether it is due to an operating error.
Please note that even during the warranty period, some repair costs may be your responsibility.
You may be able to correct the following faults by checking the possible causes yourself:
Problem Possible Cause and Remedy
Appliance does not work,
display is off
- Is the appliance turned on properly?
- Is the power cord properly inserted in the outlet?
- Is the circuit breaker or fuse in operating condition?
The interior light does
not come on
- Is the refrigerator compartment turned on?
- Has the door been open for more than 15 minutes?
Loud running noise - Is the appliance standing firmly on the floor, or does the compressor
cause nearby items of furniture or objects to vibrate? If necessary, move
the appliance slightly, align by adjusting the adjustable feet, or adjust
bottles and containers.
Motor seems to
run too long
- Is the ambient temperature too hot? See Safety Regulations.
- Has the appliance been opened too often or left open too long?
- A large amount of food has been added.
- UnitisinSuperCoolmode.Verifyunitisinnormaloperationmode.
The temperature is
not cold enough
- Is the temperature setting correct? See Setting the Temperature.
- Has an excessive amount of fresh food been placed in the appliance?
- Does a separately installed thermometer show the correct reading?
- Is the ventilation system working properly?
- Is the appliance set up too close to a heat source?
Freezer temperature display
shows two dashes - -
The freezer temperature display will only show temperatures that are
below freezing. When initially starting the freezer it will not be below freez-
ing. It will take three to five hours (depending on ambient conditions) for
freezing temperatures to be achieved and thus displayed numerically.
This may also occur after a power failure.
Ice or water drops appear
on the rear wall in the inte-
rior of the refrigerator com-
partment.
This is completely normal. During the cooling process, the humidity in the
refrigerator compartment will condense on the rear wall and freeze. During
the compressor idle period, the ice layer will defrost. The condensate on
the rear wall drains through the defrost water drain for evaporation.