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PROBLEM
Water droplets
form on outside
of refrigerator
Water droplets form
on inside of
refrigerator
Refrigerator or ice
maker makes
unfamiliar sounds
or seems too loud
Temperature-
controlled drawer
and/or crisper
drawer do not
close freely
Refrigerator runs
too frequently
POSSIBLE CAUSES
Door gaskets are not sealing properly.
Humidity levels are high.
Controls require adjustment.
Humidity levels are high or door has
been been opened frequently.
Door gaskets are not sealing properly.
Normal operation.
Contents of drawer, or positioning of
items in the surrounding compartment
could be obstructing drawer.
Drawer is not in proper position.
Refrigerator is not level.
Drawer channels are dirty.
Doors have been opened frequently or
for long periods of time.
Humidity or temperature in surrounding
area is high.
Food has recently been added.
Refrigerator is exposed to heat by
environment or by appliances nearby.
Condenser coils are dirty.
Controls need to be adjusted.
Door is not closing properly.
Door gaskets are not sealing properly.
Clean according to the chart on page 19.
Normal during times of high humidity.
See page 7 to adjust controls.
Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time as
possible.
Clean according to the chart on page 19.
See page 23.
Reposition food items and containers to avoid
interference with the drawers.
See page 9 for proper drawer placement.
See page 6 for details on how to level your
refrigerator.
Clean drawer channels with warm, soapy water.
Rinse and dry thoroughly.
Apply a thin layer of petroleum jelly to drawer
channels.
Reduce time door is open.
Organize food items efficiently to assure door is open
for as short a time as possible.
Allow interior environment to adjust for period the
door has been opened.
Normal operation.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Evaluate your refrigerator’s environment. Refrigerator
may need to be moved to run more efficiently.
Clean according to the chart on page 19.
See page 7 to adjust controls.
Refrigerator is not level, see page 6 Leveling.
Check for internal obstructions that are keeping door
from closing properly (i.e. improperly closed drawers,
ice buckets, oversized or improperly stored containers,
etc.)
Cleaning according to the chart on page 19.
WHAT TO DO
Troubleshooting