Filter
Top Products
Ice forms in inlet
tube to ice maker
Refrigerator is
leaking water
Water flow is
slower than normal
Dispenser water
is not cold
Water appears
cloudy
Particles in water
and/or ice cubes.
27
PROBLEM
POSSIBLE CAUSES
Water pressure is low.
Saddle valve not open completely.
Freezer temperature is too high.
Plastic tubing was used to complete
water connection.
Improper water valve was installed.
Water pressure is low.
Saddle valve not open completely.
Improper water valve was installed.
Copper tubing has kinks.
Water filter is clogged or needs to be
changed.
Water valve not opened completely.
Refrigerator has been recently installed.
Water supply in holding tank has been
depleted.
Water has settled into water lines
outside holding tank and has warmed to
room temperature.
Air or air bubbles in water.
Carbon dust from water filter cartridge.
Concentrations of minerals in water will
form particles when water becomes
frozen and melts.
Water pressure must be between 35 to 100 pounds per
square inch to function properly.
A minimum pressure of 35 pounds per square inch is
recommended for refrigerators with water filters.
Open saddle valve completely.
See Temperature Controls page 7. Freezer temperature
should be between 0° to 2° F (-18° to -17° C).
The manufacturer recommends using copper tubing for
installation. Plastic is less durable and can cause
leakage. The manufacturer is not responsible for
property damage due to improper installation or
water connection.
See Connecting the Water Supply pages 4 and 5. Self-
piercing and
3
⁄16"saddle valves cause low water pressure
and may clog the line over time. The manufacturer is
not responsible for property damage due to
improper installation or water connection.
Water pressure must be between 35 to 100 pounds per
square inch to function properly. A minimum pressure
of 35 pounds per square inch is recommended for
refrigerators with water filters.
Open saddle valve completely.
See Connecting the Water Supply pages 4 and 5. Self-
piercing and
3
⁄16"saddle valves cause low water pressure
and may clog the line over time. The manufacturer is
not responsible for property damage due to
improper installation or water connection.
Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Change water filter (see page 13).
Open water valve completely and check for leaks.
The minimum flow at dispenser is approximately
10 fluid ounces in nine seconds with a new filter in
place or approximately 10 fluid ounces in five seconds
without a filter.
Allow approximately 12 hours for water in holding tank
to chill.
Discard first glass of water and refill.
This is normal when first using the dispenser and will
disappear with use.
Initial water ejected through cartridge may contain
harmless carbon dust flushed from cartridge.
Particles are safe for consumption.
Will disappear after the first few uses.
Particles are not harmful and naturally occur in water
supplies.
WHAT TO DO
Troubleshooting