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6
Before You Call For Service
NOTHING ON THE COOKTOP
OPERATES.
❚ Check for a blown circuit fuse or a tripped
main circuit breaker.
❚ Check if cooktop is properly connected to
electric circuit in house.
COOKTOP ELEMENTS DO NOT
GET HOT ENOUGH.
❚ Surface controls may not be set properly.
❚ Voltage to house may be low.
❚ Cookware may not be flat or the correct
size or shape.
ELEMENTS EMIT A SLIGHT ODOR
AND/OR SMOKE WHEN FIRST
TURNED ON.
❚ This is normal.
GLASS-CERAMIC SURFACE
SHOWS WEAR.
1. Tiny scratches or abrasions.
❚ Make sure cooktop and pan bottom
are clean. Do not slide glass or metal
pans across top. Make sure pan
bottom is not rough. Use the
recommended cleaning agents.
See pg. 5.
2. Metal marks.
❚ Do not slide metal pans across top.
When cool, clean with Cooktop
Cleaning Creme. See pg. 5.
3. Brown streaks and specks.
❚ Spills not removed promptly. Wiping
with soiled cloth or sponge. Pan
bottom not clean.
4. Areas with a metallic sheen.
❚ Mineral deposits from water and food.
5. Pitting or flaking.
❚ Sugary boilovers that were not
removed promptly. See pg. 5.