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Before You Call for Service.......................
Check these oints if...
• Check to be sure plug is securely inserted into receptacle.
Part or all of the • Check or re-set circuit breaker. Check or replace fuse.
appliance does • Check power supply.
not work. • Check if surface and/or oven controls have been properly set. See pages 8 and 11.
• Check if oven door is unlocked after a self-clean cycle. See pages 15-16.
• Check if oven is set for a delayed cook or clean program. See page 14.
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NOTE: On Canadian models, the right front element on glass-ceramic cooking surfaces
Surface or oven may not operate during a self-clean cycle.
• Check to be sure plug is securely inserted into receptacle.
elements fail to
• Check or re-set circuit breaker. Check or replace fuse.
operate or heat • Check power supply.
food. • Check if surface and/or oven controls have been properly set. See pages 8 and 11.
• Check if coil element is properly installed. See page 9.
• Check if oven is set in a delayed oven operation.
• Check to see if coil elements need to be replaced.
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1. Tiny scratches or abrasions.
• Check to make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended cleaning
agents. See page 18.
Glass-ceramic 2. Metal marks.
• Do not slide metal pans across top. If it happens, clean when cool with Cooktop
surface shows wear.
Cleaning Creme. See page 18.
3. Brown streaks and specks.
• Spills not removed promptly, Wiping with soiled cloth or sponge. Pan bottom not clean.
4. Areas with a metallic sheen.
• Mineral deposits from water and food.
5. Pitting or flaking.
• Sugary boilovers that were not removed promptly. See page 18.
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• Check the oven temperature selected. Make sure oven is preheated when recipe or
directions recommend preheat.
• Check rack positions. See page 12.
• Use correct pan. Dark pans produce dark browning. Shiny pans produce light browning.
See "Cooking Made Simple" booklet for more information on bakeware.
Baking results are • Check the use of foil in the oven. Never use foil to cover an entire oven rack. Place a
not what you small piece of foil on the rack below the pan to catch spillovers.
expected. • Check pan placement. Stagger pans when using two racks. Allow 1-2 inches between
pans and oven walls.
• Make sure the oven vent has not been blocked. See page 12 for location.
• Check to make sure range is level.
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Baking results • Temperatures often vary between a new oven and an old one. As ovens age, the oven
differ from temperature often "drifts" and may become hotter or cooler. See page 7 for instructions
previous oven. on adjusting the oven temperature.
NOTE: It is not recommended to adjust the temperature if only one or two recipes are
in question.
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• Check oven setting. See page 13.
Food is not • Check oven rack positions. See page 13.
broiling ° Broil element was not preheated.
properly. • Aluminum foil was incorrectly used. Never line the broiler insert with foil.
• Oven door was closed during broiling. Leave the door open to the first stop position
(about 4-inches).
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