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MAINTENANCE
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for
each problem. If the microwave oven still does not work properly, contact
the nearest authorized service center.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start.
•
Electrical cord for oven is
not plugged in.
•
Door is open.
•
A fuse in your home may be
blown.
•
The circuit breaker tripped.
•
Plug is not inserted into wall
outlet properly.
•
Plug into the outlet.
•
Close the door and try
again.
•
You did not press
START.
•
Replace fuse or contact a
qualified electrician.
•
Reset circuit breaker.
•
Fully insert the 3-prong
plug into wall outlet.
Arcing or sparking.
•
Materials to be avoided in
microwave oven such as
metal or foil are used.
•
The oven is operated when
empty.
•
Spilled food remains in the
cavity.
•
Check materials and
utensils you can use in
microwave oven.
(page 8)
•
Do not operate with oven
empty.
•
Clean cavity with wet
towel.
Food is not cooked,
defrosted enough or
overcooked.
•
Materials to be avoided in
microwave oven are used.
•
Oven ventilation ports are
restricted.
•
The cooking time or power
level is not at recommended
setting.
•
Food is not turned or stirred.
•
Use microwave-safe
cookware only. (page 8)
•
Check to see that oven
ventilation ports are not
restricted.
•
Check the chart.
(page 15)
•
Turn or stir food.
LOCK appears on
display.
•
The control is locked.
•
Press START and hold
for 4 seconds to unlock
control panel. (page 13)
The oven is not
cooking even though
the display shows
time counting down.
•
You may be using Timer.
•
The door is not securely
closed.
•
Press STOP/CLEAR to
cancel the Timer.
•
Open and close the door.
The turntable will not
rotate.
•
You have turned the
turntable off.
•
The turntable is not correctly
in place.
•
Set TURNTABLE ON/OFF
key to on. (page 23)
•
Check that the turntable
is correctly placed on the
receptacle. See turntable
installation on page 10.
You do not hear any
tone when keypad is
pressed or end-of-
cooking sound.
•
You have turned off beep
sound.
•
Reset the setting to beep
sound on. See the
optional settings on
page 18.