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SERVICE 13
BEFORE CALLING A SERVICE TECHNICIAN, CHECK THE FOLLOWING:
1. Oven burnerfails to light or oven does a. power supplynotconnected a. connectpower,checkcircuitbreakeror
not operate (pilotlessignition) fuse box
b. power failure (pilotless ignition) b. an oven equipped with pilotless ignition
will not operateduring a powerfailure or
if disconnected from power.See page 4
2. Popping sound heard when burner This is a normal sound that occurs with some types of gas when a hot burner is turned off.
extinguishes The popping sound is not a safety hazardand will not damage the appliance.
3. Clock and/or oven light does not work a. powersupply not connected a. connect power supply, check circuit
breaker or fuse box
b. bulb may be loose or burned out b. tighten or replace light bulb
c. malfunctioningswitch c. call serviceman to check
d. malfunctioningclock or loosewiring d. call serviceman to check
4. Moisture condensation on oven a. itisnormal'forthewindowtofogdufing a. leavedoorajarforoneortwominutesto
window, if equipped the first few minutes the oven is on allow moisture to escape
b. cloth saturated with water is used to b. Use a damp cloth to clean window to
clean the window prevent excess water from seeping
between the panels of glass
5. Oven temperature inaccurate a. oven not preheated a. preheat oven 10to 15 minutes
• food takes too long or cooks too b. incorrect rack position b. see page 5
fast c. incorrect useof aluminum foil c. see page 5
• pale browning d. oven bottom incorrectlyreplaced d. replace oven bottom correctly
• food over-done on outside and e. oven thermostat sensing device out of e. reinstall sensing device securely into
under-done in center holding clip(s) clip(s)
• over browning See Problem Charton page 7
See baking tips on page 6
6. Poor bakingresults See pages 4 to 7for information on
baking
7. Oven smokes excessively during a a. food too close to burner a. move broilerpan downonerack position
broil operation b. meat has too much fat b. trim fat
c. sauce appliedtooearly ormarinade not c. apply sauce duringlast few minutes of
completely drained cooking. If meat has been marinated,
drain thoroughly before cooking
d. soiled broiler pan d. always clean broiler pan and insert after
each use
e. broiler insertcovered with aluminumfoil e. never cover insert with foil as this pre-
vents fat from draining to pan below
8. Poor broiling results a. ovenset incorrectly a. turn knob to broil
b. incorrect rack position b. raise or lower rack one position
HOW TO OBTAIN SERVICE
When your appliance requires serv=ce along with the model and serial and telephone number, as well as the
or replacement parts, contact your numbers of the appliance, model and serial numbers of the
DealerorAuthorized Servicer. Useonly appliance. Write to: Major Appliance
genuine factory. Consult the Yellow If you are not satisfied with the local Consumer Action Panel, 20 North
Pages in your telephone directory response call or write Maytag WackerDrive, Chicago, Illinois60606.
under appliance for the service center Customer Service, 240 Edwards
nearest you. Street, S.E., Cleveland, TN 37311,
(615) 472-3500. MACAP (Major Appliance Consumer
Action Program) is an independent
Ifyouareunabletoobtainservice, write If you did not receive satisfactory agency sponsored by three trade
tous. Ouraddressisfoundontherating servicethr0ughyourservicerorMaytag associations as a court of appeals on
plate. See inside front cover for location Customer Service you may contact the consumer complaints which have not
of rating plate. Be sure to include your Major Appliance Consumer Action been resolved satisfactorily within a
name, address, and phone number, Panel. Include your name, address, reasonable period of time.