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What if ... Possible fault Fix
glasses are dull and
discolored and film
cannot be wiped off?
Glasses are not
dishwasher safe.
There is no remedy.
Only wash dishwasher
safe glasses.
tea or lipstick stains
have not been
completely removed?
The wash temperature of
the selected program was
too low.
Select a program with a
higher temperature.
Not enough detergent
was used.
Use more detergent.
plastics are discolored? Natural dyes e. g. from
vegetables may be the
cause. Not enough
detergent was used to
break down natural dyes.
Use more detergent, see
"Adding detergent".
Discoloration is
permanent.
there are rust stains on
cutlery?
The salt reservoir cap was
not correctly screwed on.
Reseat and screw the cap
on firmly.
The affected items are not
corrosion resistant.
There is no remedy.
Only wash dishwasher
safe cutlery.
A program was not run
soon after filling the salt
reservoir.
Always run a program
after refilling the salt
reservoir.
the detergent dispenser
lid can not be closed
properly?
Detergent residue is
blocking the catch.
Remove the residue.
detergent is left in the
dispenser at the end of a
program?
The dispenser was damp
when detergent was
added.
Dry the dispenser before
adding detergent.
water remains in the
wash cabinet at the end
of a program?
The triple filter in the wash
cabinet is clogged.
Clean the triple filter. See
maintenance instructions.
The drain pump or the
non-return valve may be
blocked.
Clean the drain pump and
the non-return valve, see
maintenance instructions.
The drain hose is kinked. Remove any kinks in the
drain hose.
A program was not run
soon after filling the salt
reservoir.
Always run a program
after refilling the salt
reservoir.
Frequently asked questions
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