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Preparing / dispensing problems
What if no drink is prepared although there are coffee capsules and water in
the tank?
Take out the water tank and then insert it again.
What if no coffee is prepared although water is in the tank and coffee
capsules are in the carousel?
A coffee capsule is jammed in the
carousel.
^ Open the appliance door.
^ Pull the carousel tray out, lift out the
capsule carousel and make sure all
capsules can move easily.
^ Insert the carousel in the tray and
push it all the way in.
^ Close the door.
What if no hot water or steam is dispensed from the steam valve?
^ Take out the water tank and then
insert it again.
If still no or little water is dispensed the
steam valve is clogged.
^ Open the appliance door.
^ Press the steam lever down and pull
off the rubber sleeve.
^ Using the small end of the provided
tool unscrew the top of the steam
valve counterclockwise.
^ Clean the tip and screw it on again.
Frequently asked questions
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