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What if … Possible fault Fix
tea or lipstick stains
have not been
completely removed?
The wash temperature of
the selected program was
too low.
Select a program with a
higher temperature.
Not enough detergent
was used.
Use more detergent.
white residue is visible
on cutlery and dishes,
clouding occurs on
glassware and film can
be wiped off?
Not enough rinse aid was
used.
Increase the dosage,
see "Before using for the
first time".
The salt reservoir is
empty.
Add reactivation salt,
see "Before using for the
first time".
The salt reservoir cap was
not correctly screwed on.
Reseat it making sure it
screws back on correctly.
The programmed setting
of the water softener is too
low.
Adjust the setting of the
water softener, see
"Before using for the first
time".
there are smears on
glasses and cutlery,
bluish sheen on the
surface of glasses and
film can be wiped off?
The rinse aid dosage is
set too high.
Reduce the dosage, see
"Before using for the first
time".
glasses are dull and
discolored and film
cannot be wiped off?
Glasses are not
dishwasher safe.
There is no remedy.
Only wash dishwasher
safe glasses.
Frequently asked questions
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