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Repairs to electrical appliances
should only be carried out by a
qualified professional. Work
performed by unqualified persons
can place the user at considerable
risk of harm.
What should I do if ...
... the cooktop or the cooking zones
cannot be switched on?
Check whether:
– the cookware is suitable.
– the safety lock is activated.
If so, de-activate it (see "Safety
lock").
– the fuses or breakers were tripped.
If none of the above is the case,
disconnect the appliance from the
electrical supply for about 1 minute. To
do this:
–
switch off the relevant circuit
breakers or unscrew the fuses all the
way from the sockets.
If after resetting the circuit breakers or
replacing the fuses in their sockets the
appliance will still not operate, call an
electrician or customer service.
... If there is a smell or vapor formed
when a new appliance is switched
on:
The smell and any vapors given off do
not indicate a faulty connection or
defective appliance, and are not
hazardous to health.
... The cooking area can be switched
on and settings selected, but the
cooking zones do not heat up.
Check whether the appliance is still in
demonstration mode (see
"Programming").
... A ß appears in a cooking zone
display.
Check whether:
– the empty cooking zone was
inadvertently switched on without
cookware on it.
–
that the cookware being used is
suitable for use on an induction zone
and is sufficiently large (see
"Cookware").
... a single cooking zone or the entire
cooktop has automatically switched
off?
The safety shut-off mechanism or the
overheat protection has been triggered
(see "Safety switch-off", "Overheat
protection").
Troubleshooting
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