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SERVICE & SPARE PARTS
If you require spare parts or an engineer contact your local Service Force Centre by telephoning:
08705 929929
Your call will be routed to the Service Centre covering your postcode area.
Before calling out an engineer, please ensure you have read the details under the heading “Something
Not Working” and have the model number and purchase date to hand.
In-guarantee customers should ensure that the checks under the heading “Something Not
Working” have been made as the engineer will make a charge if the fault is not a mechanical or
electrical breakdown. Please note that it will be necessary to provide proof of purchase for any
in-guarantee service calls.
Moffat (Vanilla) have an agreement with Electrolux who will undertake all servicing requirements for your
appliance.
CUSTOMER CARE
For general enquiries concerning your Moffat (Vanilla) appliance and or for further information on other
Electrolux products, contact our Customer Care Department by letter or telephone as follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel: 08705 950950 *
* calls to this number may be recorded for training purposes.