Citizservicemanual
50
T R O U B L E S H O O T I N G
5Measurecoffee
temperaturedur
ingpreparation
(seepage136)
5.1Nocoffee
YESa)watersystemisemptyYESreplaceselfpriming
device(APD)
NOcontinue
YESb)flowmeterblocked YEScleanorreplace
NOcontinue
YESc)pyramideplate
blocked
YESreplacethecompact
brewingunit
NOcontinue
YESd)coffeemachineiscal
cified
NOcontinue
YESdescalecoffeemachine
(seepage41)
5.2Temperatureistoo
low(below83°C)
YESdescalecoffeemachine
(seepage41)
NOcontinue
5.3Temperaturetoo
high(over89°C)
YESreplaceNTCtempera
turesensor
NOcontinue
6Checkforleakage
(seepage133)
andmeasureflow
rate(seepage
132)
6.1Compactbrewing
unitleaks
YESreplacecompactbrew
ingunit
NOcontinue
6.2Hoseconnections
leak
YESreplacedefectivehoses
andseals
NOcontinue
6.3Rateofflownotin
thestandardrange
YEScoffeemachineiscalci
fied
NOcontinuewithpoint9
YESdescalecoffeemachine
(seepage41)
NOreplacepump
7
Descalecoffee
machine
(ifnecessary)
7.1Coffeemachineis
calcified
YESdescalecoffeemachine
(seepage41)
NOcontinuewithpoint9
8Checkwatertank
contentsafterdes
calingandrinising
8.1Particlesofcalcium
andrustvisiblein
water
YESdescaleandrinsecoffee
machineagaintocleanwater
circuit
(seepage41)
NOcontinue
YESinformcustomertodes
calecoffeemachineperiodi
callyandtousespecifieddes
calingproductonly.
9Finalcleaning
(seepage38)
Noerrorsfoundaccordingto
checklist?
YESformoreinformation
pleasecontact
Nespresso
ServiceDivision
Endofchecklist
Check Errorsymptoms
Measure/
repairwork
Furthermeasures/repair
work