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What is wrong and why?
We strongly recommend that you carry out the following checks on your
cooker before calling a Service Engineer.
Problem
The oven, grill or hotplate will not light.
Check
If only the hotplate burners will not light make sure that the burner
parts have been placed correctly. See instructions on page 21.
If you cannot hear any sparking or the sparking is slow when you
press the ignition button the battery probably needs replacing. For
instructions on how to do this see page 27. You can light the burners
with a match until you have time to change the battery.
Check that there is not a problem with your gas supply. You can do
this by making sure that other gas appliances such as your central
heating or gas fire are working.
Problem
Food is cooking too quickly or too slowly.
Check
Check that you are using the recommended gas marks and shelf
positions. See page 15. Be prepared to adjust the gas mark up or
down to achieve the results you want.
Problem
The oven is not cooking evenly.
Check
Check that the cooker is installed properly and is level.
Check that the oven roof is pushed back into position.
Check that you are using the recommended temperatures and shelf
positions.
If you are using a tin or tray which is larger than the one we
recommend, be prepared to turn it around during cooking.
Problem
Having difficulty cleaning any part of the cooker.
Check
Check that the instructions for care and cleaning, beginning on page
20 are being followed.
S H E R A T O N
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