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When I use pre-ground coffee, the coffee is
too weak.
• Make sure the amount of pre-ground coffee in
the lter is consistent with the amount of water
in the water reservoir. Please keep in mind that
the appliance uses all the water in the water
reservoir.
• Use ground coffee of a stronger blend or avour.
• To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.
The lter overows when I remove the jug from
the appliance while it is brewing coffee.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the lter basket to overow.
Also note that the coffee does not reach its full
taste before the end of the brewing process.
Therefore we advise you not to remove the jug
and pour out the coffee before the end of the
brewing process.
The appliance continues to drip long after the
brewing process has ended.
• The dripping is caused by condensation
of steam. It is completely normal that the
appliance drips for some time.
• If the dripping does not stop, the drip stop may
be clogged. To clean the drip stop, pull at the
tab of the lter basket holder on the right side
of the coffeemaker to open the holder. Take out
the lter basket. Then rinse the lter basket and
the drip stop under the tap.
• If you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the lter basket to overow.
10 Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions
or contact the Consumer Care Centre in your
country.
The appliance does not work.
• Put the mains plug in the wall socket and press
the on/off button on the front of the appliance
to switch on the appliance.
• Make sure that the voltage indicated on the
appliance corresponds to the local mains
voltage.
• Fill the water reservoir with water.
• Close the lid of the coffee bean chute.
When I use the grinder, the coffee is too weak.
• Make sure the number of cups you select with
the 2-10 cups button is consistent with the
amount of water in the water reservoir.
Please keep in mind that the coffeemaker uses
all the water in the water reservoir.
• Use the strength select button to set the coffee
strength to ‘strong’.
• When you use coffee beans, make sure you do
not press the pre-ground coffee button,
as this switches off the grinder.
• Use coffee beans of a stronger blend or avour.
• Make sure the selected number of cups is
consistent with the amount of water in the
water reservoir.